How to Shop
To add an item to your cart, you must view the product in the detailed view where you'll see a product description, pricing and an "Add to Cart" button.
To make a selection, enter the quantity in the respective quantity/color/size input field.
Next, selected click the "Add to Cart" button. The item will automatically be added to your shopping cart.
You may review totals, remove items from your selection and proceed to checkout within the Shopping Cart.
Once in the checkout screen, all fields must be completed as described. By clicking "Complete Order", your order will be sent for processing.
Account Contact
If you have any questions about store items or your order, please contact your Account Manager:
Charlsie Bass: Account Manager
Toll Free: 800.351.4226 x319 (9:00 a.m. - 6:00 p.m. EST)
Email: charlsie@pinnaclepromotions.com
Toll Free: 800.351.4226 x319 (9:00 a.m. - 6:00 p.m. EST)
Email: charlsie@pinnaclepromotions.com
For inquiries about custom orders or products not available on the store, please contact a member of your dedicated account team.
Custom Orders
In addition to the great selection of products on the Liebherr Company Store, Pinnacle Promotions provides numerous custom order options. Please, contact a member of your account team if you need assistance:
- Ordering a product on this site in a different color, size or decoration.
- Finding a specific item not found on this site.
- Creating custom product ideas for a specific event or marketing campaign.
- Finding custom products available to ship on our RocketShip 24 Hour Express Service™.
- Kitting or fulfilling a custom order project for you.
Note, minimum order quantities do apply to custom orders.
For a comprehensive selection of custom products available to you, feel free to visit our corporate site.
Large Quantity Orders
If you have a need to order a large quantity of a product listed on this site or a custom product not listed on this site, please contact a member of your account team.
Sales Tax
We are required by law to collect applicable state sales tax on all purchases shipped to the state of Georgia.
Billing Questions
If you have any questions about a purchase made or any charges that post to your account or credit card, please email your expense inquiries to info@pinnaclepromotions.com with "Liebherr Company Store" included in the subject line. We will process requests in order that we receive them. Requests may take between two (2) and seven (7) business days to process, depending on the complexity of the request. Within your email please provide as much information about the expense as possible and also provide us with your name, number, fax and email address.
